Alright. So you’ve made it this far. You should be giving yourself a high five. Not all get this far. There are a few ways that help you prepare for this interview. The best way to prepare for the phone interview is:
- Have a glass of water. You will need it.
- Remember to talk slow.
- Smile when you talk. While you will feel like an idiot smiling into a phone, it helps a ton in sounding friendly.
- Have a piece of paper and pen nearby, just in case you need to write something or take notes.
- Also, it would be a good idea to write a small, simple personal statement about why you are interested in the program.
- Be prepared at least 10 minutes early.
- Make sure that you are in a very quite location.
When I did my phone interview, I used a cell phone. While they suggest not doing this, this was the only phone that I had. I had no problems whatsoever, so a cell phone is fine to use, just make sure you have excellent reception. Also, no matter if you are using a cell phone or a landline, Disney will ALWAYS call you from a private number. They do this for security reasons, so if unknown number calls you, you must pick up because they will only call once.
When Disney first calls, take a deep breath and do your best to not sound anxious. I had a woman interview me and she was very nice, had the Disney voice (you know, high pitched and princess-sounding.) The first few minutes of your interview is just going to be basic information questions to verify that your info is correct and that you fully understand the internship’s principles (ex, you will be living in Anaheim, taking Disney classes, working at Disneyland, etc.) After that, they will ask you questions that most employers ask in an interview: Why Disney? What do you have to offer? Best Skills? Weaknesses? The most difficult part of your interview will be a series of scenario questions. Your interviewer will ask you 1 – 4 questions that are about different situations while working, and you must answer them to the best of your ability. Your interview will only last about 15-20 minutes. I cannot stress enough that smiling and sounding like you are a giant ball of energy are very important. Remember, they are basing you off of your voice inflection.
Also, your interviewer will ask what your top two job choices are – have these two prepared because they will interview you based on your choices. The most common are attractions, merchandise, photo pass, and food service.